gt994 Terms & Conditions

1. General Terms & Consent

These Terms & Conditions ("Terms") apply to the gt994 platform and all of its services. By opening an account and using the website, you are legally agreeing to these Terms. If you do not agree with any term, please stop using the platform.

gt994 is a safe and reliable online gaming platform. All our services operate under SSL encryption and a fair play policy. We are committed to protecting our users and ensuring an honest, transparent experience.

2. Account Registration & Eligibility

2.1 Age & Eligibility

You must be 21 years of age or older to open an account at gt994. By registering, you confirm that you meet this age requirement and that all information you provide is true and accurate. We may request an ID or other proof for the purpose of age verification.

2.2 One Account Policy

Each individual may operate only one gt994 account. Operating multiple accounts by the same person is strictly prohibited and will be treated as a punishable offence. If multiple accounts are detected, all accounts will be suspended and any associated bonuses will be cancelled.

2.3 Accuracy of Information

All information provided when opening an account — name, mobile number, payment account details — must be true and your own. Providing false information may result in account cancellation and forfeiture of any funds held.

2.4 Account Security

It is your responsibility to keep your account password and login details completely confidential. If someone else uses your account, the liability falls on you. If unauthorized access is detected, notify our support team immediately.

3. Deposits, Withdrawals & Payments

3.1 Supported Payment Methods

gt994 currently accepts transactions via the following mobile banking methods only:

• bKash — Bangladesh's most widely used mobile payment service
• Nagad — mobile financial service authorized by the postal department
• Rocket — mobile wallet service from Dutch-Bangla Bank

3.2 Minimum Deposit & Withdrawal

The minimum deposit amount for each payment method is ৳100. The minimum withdrawal amount is ৳500. Withdrawal requests below this amount cannot be processed.

3.3 Withdrawal Timeframe

Approved withdrawals from verified accounts are generally completed within 15 minutes to 2 hours. If additional verification is required due to unusual circumstances, this time may increase.

3.4 Transaction Verification

gt994 reserves the right to verify any transaction before processing it. If fraud or unusual activity is suspected, we may temporarily suspend the transaction. In such cases, our support team will contact you.

4. Bonuses & Promotions

4.1 Welcome Bonus

New members are eligible for a 100% bonus on their first deposit, up to a maximum of ৳10,000. Example: if you deposit ৳1,000 you will receive a ৳1,000 bonus, giving you a total balance of ৳2,000. If you deposit ৳22,000 or more, you will receive the maximum bonus of ৳10,000, giving you a total balance of ৳32,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25x — this is calculated on the bonus amount only, not the deposited amount. Example: ৳1,000 bonus × 25 = ৳25,000 must be wagered before winnings from the bonus become withdrawable.

4.3 General Bonus Terms

• Each bonus offer must be used within its specified validity period.
• It is not possible to hold multiple bonuses at the same time unless explicitly stated.
• Specific game categories may apply for bonus use.
• gt994 reserves the right to modify or cancel any bonus offer.
• Attempting to fulfill bonus requirements through artificial betting will result in forfeiture of the bonus and any associated winnings.

4.4 Promotional Offers

From time to time, gt994 may offer special promotions and offers. These offers will have their own terms, which will be detailed on the relevant offer page.

5. Games & Betting Rules

5.1 Game Fairness

All games at gt994 are operated under a fair play policy. Slots and table games use certified Random Number Generator (RNG) technology, which ensures impartial outcomes.

5.2 Technical Errors

If a software or server error produces an abnormal result, gt994 reserves the right to void that bet and refund the staked amount. Any payment made as a result of a technical error is not valid.

5.3 Sports Betting

Odds in sports markets may change. The odds in effect at the moment a bet is confirmed are final. The policy applicable when an event is cancelled or postponed will be stated on the relevant page.

5.4 Prohibited Strategies

Using any type of bot, automated software, or any method not authorized by gt994 to play games is strictly prohibited. If such activity is detected, the account will be closed immediately.

6. VIP & Loyalty Program

gt994's VIP program has three tiers, each offering additional benefits:

• Bronze: weekly cashback of up to 0.3%.
• Silver: weekly cashback of up to 0.7% and priority support.
• Gold: weekly cashback of up to 1.0%, a personal account manager, and exclusive offers.

It is possible to move up to a higher tier through regular and active play. gt994 periodically reviews VIP tier terms and notifies users of any changes.

Cashback will be added to the account as a bonus at the end of the week and will be determined based on the total wagering amount for that week.

7. Security & Account Protection

7.1 SSL Encryption

gt994 uses industry-standard SSL encryption for all data transfers. Your personal information and financial data are kept secure at all times.

7.2 Suspicious Activity

If you notice any unauthorized access or suspicious activity on your account, notify our 24/7 support team immediately. We will act promptly to secure your account.

7.3 Identity Verification (KYC)

To ensure security and prevent money laundering, gt994 may request identity verification documents at any time. Withdrawals may be temporarily suspended until verification is complete.

8. Prohibited Activities

Any of the following activities are strictly prohibited and may result in account suspension or permanent closure:

• Operating multiple accounts.
• Providing false or misleading identity information.
• Using bots or automated software to play games.
• Following artificial or unusual betting patterns with the intent of meeting bonus requirements.
• Attempting to access or control another person's account.
• Attempting to hack or gain unauthorized access to the platform's systems.
• Using gt994 for money laundering or any other illegal financial activity.
• Spreading false information to damage the platform's reputation.

9. Responsible Gaming

gt994 believes that gambling should be a form of entertainment, not a source of financial stress or problems. We encourage all our users to play responsibly.

You can set deposit limits, loss limits, or self-exclusion periods on your account. Contact our support team for assistance with this. Detailed guidance is available on our Responsible Gaming page.

This platform is for users aged 21 and above only. We have implemented technical measures to prevent access by minors.

10. Privacy & Data Retention

Our detailed policy on the collection, use, and retention of your personal data is set out on our Privacy Policy page. The Privacy Policy is considered an integral part of these Terms.

gt994 does not sell your data to third parties. However, information may need to be disclosed to competent authorities to meet legal obligations or to prevent fraud.

11. Account Suspension & Closure

11.1 gt994's Rights

gt994 reserves the right to suspend or close any account at any time, without prior notice, particularly in cases of breach of these Terms. Bonuses accumulated on accounts closed due to breach of Terms will be forfeited.

11.2 User Rights

You may request to close your account at any time through our support team. Before closure, any active bonus wagering requirements will be taken into account and any eligible withdrawable balance will be returned.

12. Limitation of Liability

The gt994 platform is provided on an "as is" basis. We do not guarantee uninterrupted, error-free, or always-available service. gt994 accepts no liability for:

• Losses caused by internet disconnection or technical outages.
• Delays arising from third-party service failures (payment gateways, etc.).
• Any loss caused by issues with your own device or network.
• Service disruptions in unforeseen circumstances (natural disasters, government directives, etc.).

We are always working to improve service quality and aim to resolve any issues quickly.

13. Changes to Terms

gt994 reserves the right to update or modify these Terms at any time. For significant changes, we will notify users via email or by posting a notice on the platform.

Continued use of the platform after any changes will be taken as your acceptance of the new Terms. We therefore recommend visiting this page regularly.

14. Contact & Support

If you have any questions or confusion about these terms and conditions, please contact our support team. We provide assistance 24/7 in Bengali and English.

• Live Chat: Instant connection is available from any page on the platform.
• Email: [email protected]

Also visit our other pages: About Us, Privacy Policy, Responsible Gaming and FAQ.