gt994 FAQ — All Your
Questions Answered Here

The minimum deposit for every payment method at gt994 is just ৳100. Whether you use bKash, Nagad, or Rocket, you can add balance to your account starting from as little as ৳100. It is possible to start playing with a small amount, which makes this especially convenient for new players.

gt994 does not charge any separate fee on deposits. However, your mobile banking provider — bKash, Nagad, or Rocket — may apply a transaction fee according to their own terms. It is worth checking your wallet's terms and conditions before making a deposit.

After logging into your gt994 account, go to the deposit section and select bKash. Enter the amount and gt994's payment number, then complete the payment from your bKash app. Once the transaction is successful, your balance is usually updated quickly. If you run into any issue, contact us via live chat.

Yes, gt994 supports three mobile banking methods — bKash, Nagad, and Rocket. Rocket is the mobile wallet of Dutch-Bangla Bank. The minimum deposit amount is the same for all three methods: ৳100. Choose whichever is most convenient for you.

In most cases, the balance is added to your account immediately after the deposit. A slight delay may occur if there is a mobile network issue or if verification is required. If the balance has still not appeared after some time, contact us via live chat with your payment reference number and the support team will resolve it promptly.

Account verification is for your own protection. It ensures that only you are using your account and prevents others from creating an account in your name to commit fraud. Verification is also essential for maintaining a fair gaming environment and for preventing underage individuals from opening accounts.

The Bangladesh National Identity Card (NID) is the most widely accepted document. A valid passport or driving licence may also work in some cases. The document must clearly show your name, photo, and date of birth. It is important that any scan or photo is clear and legible.

A verification request typically comes at the time of the first large withdrawal or when unusual activity is detected on the account. Some information may also be required during registration. Having your documents ready in advance prevents any delay in withdrawals.

Yes, this is very important. The name you registered on your gt994 account must match the name registered on your bKash, Nagad, or Rocket wallet. If the names do not match, the withdrawal process may be blocked. So please enter your correct name carefully at the time of registration.

gt994 keeps your personal information and documents completely confidential. Information is protected using SSL encryption technology and your documents are not shared with any third party. You can read our privacy policy for more details.

The gt994 VIP program has three tiers in total — Bronze, Silver, and Gold. Bronze members receive a maximum weekly cashback of 0.3%, Silver members up to 0.7%, and Gold members up to 1.0%. The more you play and remain active on the platform, the greater your chances of moving up to a higher tier.

VIP tiers can be advanced through regular gaming activity and consistent engagement on the platform. To move from Bronze to Silver and from Silver to Gold, you need to play regularly. gt994 tracks your progress and notifies you of a promotion when the time is right.

Cashback is calculated each week based on your net losses. Bronze members receive up to 0.3%, Silver members up to 0.7%, and Gold members up to 1.0% cashback. This amount is credited directly to your account and is paid out on a set day each week.

In addition to cashback, VIP members receive priority access to special promotional offers, may enjoy faster processing on withdrawals, and get quick resolution of any issues through dedicated support. At higher tiers, there may also be opportunities to participate in special events and tournaments.

If you remain inactive on the platform for an extended period or your gaming activity drops significantly, your VIP tier may be reviewed. Staying regularly active makes it easier to hold on to your earned tier. Contact the support team for more details about your VIP status.

gt994 is for those aged 21 and above only. This age limit is strictly enforced. Proof of age may be required during registration and at the verification stage. Any account found to belong to an underage person will be closed immediately.

Yes. gt994 gives you the option to set your own daily, weekly, or monthly deposit limit. This allows you to enjoy gaming while staying within your own budget. Contact the support team via live chat or email to set this limit.

If you feel you need a temporary break, you can inform the gt994 support team and a cooling-off period can be activated for a set duration. During this time, you will not be able to log into your account. This is an effective way to keep yourself from playing excessively.

For self-exclusion, contact the support team directly. Request a permanent account closure via live chat or email and gt994 will act on it promptly. Once self-exclusion is activated, the account cannot be reopened before the specified period has ended.

gt994 places the highest importance on responsible gaming. If you feel your gaming habits are getting out of control, let our support team know — they are ready to offer advice and assistance. You can also seek help from mental health support organisations in Bangladesh or from family and trusted people around you.